Junior Technical Operations Specialist

Job not on LinkedIn

November 7

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Logo of PartnerCentric, Inc.

PartnerCentric, Inc.

B2B • eCommerce • Marketing

PartnerCentric, Inc. is a technology-driven affiliate marketing agency that specializes in maximizing affiliate program performance and driving sustainable growth for its clients. By leveraging expert insights and proprietary technology solutions such as FUSE Incrementality™, PartnerCentric helps brands optimize their partnerships and measure incremental revenue. With a focus on long-term strategies rather than short-term tactics, the company supports major brands in achieving significant returns on their marketing investments through data-driven affiliate management and collaboration with influencers.

11 - 50 employees

Founded 2004

🤝 B2B

🛍️ eCommerce

📋 Description

• Respond to technical support inquiries and tickets within 24 hours, ensuring timely communication and professional client interactions. • Troubleshoot integration and tracking issues across platforms such as Impact, Partnerize, CJ, and ShareASale. • Work closely with senior team members to resolve discrepancies in tracking, reporting, and data accuracy. • Document all resolutions, root causes, and prevention recommendations. • Assist in new client integrations, tracking implementations, and postback/pixel QA under the guidance of senior specialists. • Support setup of GA4, Google Tag Manager, and affiliate partner integrations. • Perform product feed QA, monitoring for errors and data mismatches. • Execute test scenarios to ensure accurate conversion and click tracking before client go-live. • Maintain up-to-date SOPs and client technical records. • Contribute to internal documentation of recurring issues and resolutions to improve efficiency. • Participate in internal training sessions to strengthen knowledge of affiliate, analytics, and marketing platforms. • Work with the Client Services and Sales teams to ensure technical deliverables align with client needs. • Identify opportunities to streamline recurring workflows and suggest process improvements. • Escalate complex issues appropriately and follow up to ensure resolution.

🎯 Requirements

• Bachelor’s degree in Marketing, Information Systems, or a related field—or equivalent work experience. • 1–2 years of experience in technical support, digital marketing operations, or SaaS onboarding preferred. • Familiarity with affiliate platforms (Impact, Partnerize, CJ, etc.) and web tracking (GA4, Tag Manager) is a plus. • Basic understanding of APIs, HTML, and troubleshooting browser-based tools. • Strong analytical and communication skills, with a customer-service mindset. • Highly organized, responsive, and able to manage multiple requests simultaneously.

🏖️ Benefits

• Competitive salary with clear growth path and performance-based reviews. • Comprehensive health, dental, and vision insurance. • 401(k) with employer match. • Flexible remote work with collaborative team culture. • Professional development stipend and learning resources. • Generous PTO policy including Flex Days and company-wide holidays.

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