Finnish Speaking Customer Support, Online Marketplace

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August 12

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• 🌍 Join Our Marketplace Revolution! Patrique Mercier Recruitment ES is thrilled to offer a fantastic opportunity for a Finnish Speaking Customer Support representative in our Online Marketplace Department. If you are fluent in Finnish and have a passion for e-commerce and customer service, this role is designed for you! • In this exciting position, you will assist Finnish-speaking customers with their inquiries related to our online marketplace, ensuring they have a smooth and enjoyable shopping experience. • Become part of a dynamic team and help us create top-notch services that customers love! • If you're ready to contribute to a thriving sector and develop your career, we want to hear from you! • Your Responsibilities • Provide exceptional customer support to Finnish-speaking clients via various communication channels. • Assist customers with inquiries about products, orders, and platform navigation, resolving issues promptly. • Document customer interactions accurately and efficiently in our CRM system. • Collaborate with team members to achieve service objectives and enhance overall customer satisfaction. • Engage in ongoing training to ensure knowledge of platform updates and industry trends.

🎯 Requirements

• Fluency in Finnish (written and spoken) is essential. Your nationality and native language should be clearly stipulated in your C.V. and/or Cover Letter. • A strong commitment to delivering an exceptional customer service experience. • Previous experience in customer support or e-commerce is advantageous but not required. • Excellent communication and interpersonal skills. • A proactive team player with a positive attitude. • Strong analytical skills and attention to detail. • Ability to work effectively in a fast-paced environment and adapt to changes.

🏖️ Benefits

• Private Health Insurance • Training & Development • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel ) • Free Greek Lessons, discounts and other perks