French Speaking End User Support Specialist

Job not on LinkedIn

August 7

🗣️🇫🇷 French Required

Apply Now
Logo of Patrique Mercier Recruitment

Patrique Mercier Recruitment

Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

đź“‹ Description

• Act as the first point of contact for French-speaking end users through various communication channels. • Diagnose and troubleshoot technical issues reported by clients. • Provide guidance on product features, functionalities, and best practices. • Document, track, and manage support requests in a detailed and organized manner. • Work closely with team members to improve processes and share knowledge. • Participate in ongoing training to further enhance support skills and product understanding.

🎯 Requirements

• Fluency in French (both written and spoken) is a must. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter. • Previous experience in customer service or technical support is preferred. • Strong analytical and problem-solving capabilities. • Exceptional communication skills, with a focus on providing a great customer experience. • A collaborative spirit and ability to work effectively in a team setting. • Enthusiasm for learning and developing new skills.

🏖️ Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel ) • Free Greek Lessons, discounts and other perks

Apply Now

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