Spanish Speaking Streaming Platform Support Representative

Job not on LinkedIn

August 3

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• Deliver exceptional support to Spanish-speaking customers via phone, email, and chat. • Assist with inquiries about account management, subscription details, and streaming difficulties. • Accurately document all customer interactions in our CRM system. • Collaborate with team members to maintain high standards of customer satisfaction. • Engage in ongoing training to stay informed about platform updates and enhancements.

🎯 Requirements

• Fluency in Spanish (both written and spoken) is required. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter. • A genuine passion for technology and a commitment to excellent customer service. • Prior experience in customer support or a technical role is a plus, but not mandatory! • Strong communication skills and a friendly demeanor. • Ability to work independently and effectively in a remote environment. • Excellent problem-solving skills and attention to detail. • Enthusiasm for assisting customers in navigating our streaming platform.

🏖️ Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel ) • Free Greek Lessons, discounts and other perks