Senior Manager, 340B Implementation – Onboarding

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🔥 2 minutes ago

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Logo of Pharmacy Data Management, Inc. (PDMI)

Pharmacy Data Management, Inc. (PDMI)

51 - 200 employees

Founded 1988

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Pharmacy Data Management, Inc. (PDMI) is a company specializing in pharmacy data processing and administration services. Founded in 1984, PDMI offers a range of services tailored to private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans, and hospital systems. The company emphasizes transparency and provides clients with full access to their data 24/7. PDMI offers Pharmacy Benefit Administrative Services, 340B Administration, as well as Hospice and Long-Term Care Services, ensuring efficient and effective solutions for their clients. The company prides itself on its independence from wholesalers and specialty pharmacies, allowing for unbiased service without hidden agendas or fees.

📋 Description

• Lead, coach, and develop a team of Implementation Managers and Coordinators, driving performance, accountability, and professional growth. • Oversee the full lifecycle of client onboarding, ensuring implementations are delivered on time, within scope, and aligned with client expectations. • Establish, monitor, and drive performance against key metrics, including timelines, quality, and client onboarding experience. • Ensure consistent execution of implementation methodologies, workflows, and best practices, while identifying and addressing gaps to improve scalability and efficiency. • Manage implementation risks, dependencies, and escalations, ensuring timely resolution and minimal impact to client onboarding. • Maintain visibility into the implementation pipeline and resource planning to support effective delivery. • Partner cross-functionally with Product, Operations, and Training to align on priorities, ensure readiness, and drive continuous improvement in onboarding processes. • Translate onboarding challenges and client feedback into actionable insights to support product enhancements and rollout of new features. • Lead communication and coordination of implementation timelines, expectations, and updates across clients and internal stakeholders. • Drive adoption of new tools, processes, and system enhancements, supporting change management across onboarding activities.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant healthcare experience required. • 7+ years in implementation, onboarding, project management, or client-facing roles in healthcare or pharmacy services required. • 3+ years of leadership experience managing teams and delivery outcomes required. • Strong understanding of 340B program setup and operational requirements required. • Proven experience managing complex implementations or onboarding projects required. • 340B ACE certification preferred.

🏖️ Benefits

• Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025! • Meaningful Work: Contribute to improving healthcare quality and efficiency. • Collaborative Environment: Work with passionate professionals who share your drive. • Exciting Challenges: Every day brings new opportunities to excel. • Flexible Work: Fully remote opportunity with a company that cares.

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