Marketing Associate

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Peak Support

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.

📋 Description

• Assist in executing marketing initiatives that reinforce the company's luxury brand identity • Create compelling content for social media, email campaigns, website updates, blogs, and other marketing materials • Ensure all marketing communications reflect the brand's voice, visual standards, and premium customer experience • Coordinate the content calendar and support the timely delivery of marketing assets • Assist in launching and monitoring digital marketing campaigns across email, social media, and paid advertising platforms • Build and schedule email newsletters and promotional campaigns using marketing automation tools • Support website content updates, landing pages, and promotional materials • Help optimize digital campaigns by tracking performance metrics and identifying opportunities for improvement • Create, schedule, and publish engaging content across platforms such as Instagram, TikTok, LinkedIn, and Facebook • Capture and edit photos and short-form videos for social media and digital marketing campaigns • Monitor social channels, respond to comments and messages, and help build an engaged online community • Stay informed on social media trends and recommend creative content ideas • Support lead generation initiatives by assisting with campaign execution and promotional activities • Help maintain marketing databases and CRM records • Coordinate with showroom teams to gather customer stories, testimonials, and user-generated content • Assist with influencer collaborations, partnerships, events, and other marketing initiatives • Track and report on key marketing metrics, including email performance, social engagement, website traffic, and campaign results • Assist in preparing regular marketing reports and presentations • Collaborate with cross-functional teams to ensure marketing initiatives are delivered on time and aligned with business goals • Support the Director of Marketing with special projects and day-to-day marketing operations.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field preferred • 1–2 years of experience in marketing, digital marketing, communications, or social media (internship experience is welcome) • Familiarity with social media platforms and digital marketing best practices • Experience using Canva, CapCut, Adobe Creative Suite, or similar creative tools • Basic knowledge of email marketing platforms (e.g., Klaviyo or Mailchimp) and Google Analytics is a plus • Excellent written and verbal communication skills • Strong organizational skills with exceptional attention to detail • Ability to manage multiple priorities in a fast-paced environment • Creative mindset with an appreciation for luxury branding, fashion, or premium consumer experiences.

🏖️ Benefits

• Flexibility to work from home • Professional development opportunities • Exceptional team culture • Opportunities for growth