System Administrator

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Peak Support

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

📋 Description

• Manage endpoint and server patch management for MacOS and Windows computers, as well as Windows and Linux servers. • Utilize PowerShell scripting for automation and management tasks. • Administer Microsoft Entra (Azure Active Directory) and Microsoft 365, including user management and configuration. • Build virtual machines, manage Azure resources, and configure policies and profiles. • Hands on design and implementation of user and device policy using Microsoft Entra. • Patch and deploy desktop applications using Microsoft Intune. • Deploy policies and restrictions to ensure security and compliance. • Collaborate with IT management to define overall desktop management strategy and support requirements. • Integrate best practices and emerging technologies such as VDI, thin client technology, and enterprise mobility management. • Oversee asset lifecycle management, including inventory management, asset refresh, reporting, and audit. • Serve as an escalation point for 3rd party helpdesk and internal staff regarding desktop and service desk issues.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field. • Proven experience in endpoint and server patch management. • Extensive expertise in PowerShell scripting. • Hands-on experience with Microsoft Entra (Azure Active Directory) and Microsoft 365 administration. • Proficiency in building virtual machines, managing Azure resources, and configuring policies. • Experience with Microsoft Intune for desktop application deployment. • Strong understanding of desktop management strategies and best practices. • Excellent communication and collaboration skills. • Ability to prioritize tasks and work independently.

🏖️ Benefits

• Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. • Exceptional work environment for our team members. • Positive, encouraging and performance-driven culture.

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