Account Manager – AU/NZ, EOR/COR

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

💵 ₱60k - ₱80k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Build and maintain strong, long-term relationships with clients across Australia and New Zealand • Serve as the primary point of contact for assigned client accounts, ensuring timely communication and support • Understand client requirements, business objectives, and workforce needs to provide appropriate solutions • Monitor account health, client satisfaction, and engagement to identify potential risks and opportunities • Proactively manage client concerns, escalations, and service-related issues to ensure timely resolution • Identify opportunities for account growth, upselling, cross-selling, and expanding existing client relationships • Conduct regular client check-ins, business reviews, and account performance discussions • Coordinate with recruitment, operations, payroll, and compliance teams to ensure smooth service delivery • Maintain accurate client records, account updates, and activity reports using CRM and account management systems • Support client onboarding and ensure a smooth transition from sales to ongoing account management • Monitor client retention and proactively address potential cancellations or disengagement • Ensure clients receive consistent, high-quality service aligned with agreed expectations and business objectives

🎯 Requirements

• At least 2–5 years of experience in Account Management, Client Success, Customer Success, or a similar client-facing role • Previous experience supporting Australian and/or New Zealand clients is required • Strong experience managing business-to-business (B2B) client relationships and multiple accounts • Proven ability to manage client expectations, resolve escalations, and maintain long-term relationships • Experience in account retention, renewals, upselling, and identifying account growth opportunities • Excellent verbal and written English communication skills • Strong stakeholder management, problem-solving, and organisational skills • Comfortable working independently in a remote environment while collaborating with cross-functional teams • Experience using CRM platforms and account management tools • Experience in the Employer of Record (EOR), Contractor of Record (COR), global payroll, or international workforce solutions industry • Familiarity with international employment, contractor management, and workforce outsourcing • Experience working with clients across multiple countries or markets • Experience handling enterprise accounts or strategic client relationships

🏖️ Benefits

• Competitive salary based on experience and skill set • 100% remote role — work from home anywhere in the Philippines • Paid local holidays aligned with the Australian business calendar • Opportunities for training and professional growth • Work directly with a supportive Australian team — no agency middleman • Long-term engagement with a stable and growing business

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