Enterprise Account Manager

Job not on LinkedIn

🔥 13 minutes ago

🇵🇭 Philippines – Remote

💵 $90k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on PLACE's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

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Logo of PLACE

PLACE

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

PLACE is an all-in-one real estate services and technology platform designed for top teams in any brokerage. It simplifies the process of running a profitable real estate business by providing tools for team owners and agents to grow their teams, boost productivity, retain talent, and improve operations. With over 275 locations across the US and Canada, PLACE also connects clients with top agents to facilitate home buying and selling, enhancing the overall experience with advanced technology and business services.

📋 Description

• Own onboarding experiences and guide new partners through successful Connect launches • Configure accounts, workflows, integrations, and other requirements with partners and internal teams • Establish launch plans, milestones, and next steps • Conduct product demonstrations, training sessions, and team enablement • Serve as the primary contact for assigned partners and build trusted stakeholder relationships • Understand partner businesses, goals, customers, and opportunities • Drive Connect adoption and engagement through communication, education, training, and creative strategies • Identify adoption barriers and develop practical solutions • Monitor partner activity, usage, and performance to identify trends and opportunities • Conduct partner meetings and business reviews focused on performance, goals, progress, and opportunities • Provide reporting and insights demonstrating Connect's value • Identify opportunities to deepen engagement and introduce additional products and services • Partner with Sales on expansion opportunities • Develop strategies to increase retention, engagement, customer utilization, and value • Create partner-facing resources, presentations, training materials, emails, campaigns, and enablement tools with Marketing • Develop messaging and campaigns to increase awareness, engagement, and adoption • Create and deliver presentations and training for partner teams • Collaborate with Product, Marketing, Operations, Support, Sales, and other internal teams • Coordinate internal resources to address partner questions and challenges • Bring partner feedback and trends to internal teams to improve Connect • Contribute to initiatives improving onboarding, adoption, retention, satisfaction, and growth • Use HubSpot for partner activity, communications, reporting, workflows, and campaigns • Maintain accurate partner information, activity, notes, and next steps in HubSpot • Use data and reporting to prioritize partner opportunities • Establish scalable processes for an exceptional partner experience

🎯 Requirements

• Strong background in enterprise account management • Real estate or home services experience • Proficiency in HubSpot • Strong communication skills, including leading meetings, presentations, training sessions, and product demonstrations • Highly organized with ability to manage multiple partners, projects, deadlines, and priorities • Proactive and resourceful ownership of problems and opportunities • Comfortable working with software platforms, integrations, workflows, and technology • Ability to use reporting and performance metrics to identify opportunities and make recommendations • Strong writing skills for clear, compelling partner-facing communications • Comfortable working cross-functionally with Marketing, Product, Operations, Support, Sales, and other teams • Commercial awareness to identify opportunities to increase partner engagement and grow relationships • Curious, adaptable, and willing to learn a new platform, industry, and products

🏖️ Benefits

• Fully remote work environment • Health, dental, and vision insurance • 401(k) with company match • Wellness incentives • Generous paid time off • Stock Options

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