Loan Processor, myCRM Experience

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Submission Excellence: Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors. • The "Express" Lane: Independently manage simple residential files (PAYG, Refinance, First Home Buyers) from start to finish. • Technical Support: Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals. • Lender & Client Liaison: Act as the primary point of contact for lenders to push files through to approval. Communicate with clients during the "processing phase" to ensure a 5-star experience. • Process Documentation: Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales.

🎯 Requirements

• Minimum 1-2 years experience as a Loan Processor for an Australian Mortgage Brokerage. • Software Mastery: Experienced in ApplyOnline, MyCRM, and lender portals. • Policy Intuition: A strong understanding of standard lender requirements (e.g., identity verification, payslip analysis, and living expense categories). • Communication: Exceptional written and verbal English. You must be comfortable explaining "next steps" to Australian clients. • Pace: Demonstrated ability to manage a high-volume pipeline (e.g., $3M+ per month) without sacrificing quality.