Operations Project Associate

Job not on LinkedIn

🔥 12 minutes ago

🌐 Honduras, Mexico, +4 more countries – Remote

🇭🇳 Honduras – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Catena

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Design and implement patient intake processes covering documentation, insurance verification, and financial obligation determination • Build systems and metrics to track care quality in virtual environments and identify discrepancies between patient self-reporting and clinician assessments • Create processes that flag potential care issues and trigger coaching or accountability measures • Leverage AI and telehealth technology to maintain quality standards as patient volume increases • Lead clinician credentialing workflows, including state registration verification and insurance provider enrollment across multiple payers • Collect and organize payer-specific information required by major insurers for payment processing • Design onboarding systems ensuring compliance and administrative requirements are completed before clinicians see patients • Build real-time dashboards tracking licensing, credentials, and payer enrollment across multiple states • Implement managed-based care frameworks to track patient progress and care effectiveness • Design telehealth audit processes to identify misalignments between patient outcomes and clinician notes • Create objective-metric accountability systems for appropriate care delivery • Develop KPI dashboards for leadership oversight of quality and compliance • Identify automation opportunities across operational workflows to reduce manual work • Streamline client scheduling, communication, and service retention using existing tools • Implement technology solutions that increase efficiency without requiring new platform purchases • Optimize backend systems to support multi-state growth without proportional increases in operational overhead • Work autonomously on internal operations projects without day-to-day clinician or patient management

🎯 Requirements

• 5–8 years of healthcare operations experience, including a minimum of 3 years in U.S.-based systems involving credentialing, payer enrollment, and insurance verification workflows • Hands-on experience with major payer systems such as Blue Cross, Anthem, or equivalent • Understanding of credentialing across different provider types • Proven experience designing and implementing workflow optimization, process improvement, or quality assurance initiatives in healthcare or similarly regulated environments • Experience building systems or dashboards to track operational metrics and performance KPIs in a regulated healthcare setting • Demonstrated autonomy on backend operations projects with minimal supervision • Ability to identify problems and design solutions independently • Concrete experience streamlining manual processes, identifying efficiency opportunities, or implementing technology solutions to reduce manual work • English at C1+ CEFR level • Mental health, behavioral health, or telehealth operations experience preferred • Experience implementing AI tools, automation platforms, or workflow optimization software in healthcare settings preferred • Experience in scaling startups or mid-market healthcare organizations preferred • Familiarity with multi-state healthcare operations and state-level licensing, compliance, or regulatory requirements preferred • Dashboard and KPI development experience preferred

🏖️ Benefits

• Competitive salary based on experience and skills • Fully remote work from anywhere • Team incentives and recognition for maintaining 100% CRM hygiene and on-time reporting • Generous PTO in accordance with company policy • HMO coverage after 3 months for Philippines-based full-time employees • Direct mentorship from international industry experts • Ongoing learning and development resources • Global networking opportunities