Associate, Service Delivery Management

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Pearson VUE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Process semi-monthly payroll for all school administrative staff using UKG (Ultimate Kronos Group), ensuring accuracy, timeliness, and compliance with applicable regulations. • Calculate and process payroll items related to employee onboarding and offboarding, including prorated pay and final paychecks. • Import and validate payroll-related files into the UKG payroll system, ensuring data accuracy and system integrity. • Assist in checking payroll input for data entry accuracy, including self and peer reviews and making necessary adjustments and corrections. • Process Manual Checks. • Process and report Teachers’ Pension contributions to the relevant state agencies, ensuring accuracy and compliance with statutory guidelines. • Conduct regular timekeeping audits to ensure accuracy of hours worked. • Ensure that any requests related to Payroll via IssueAware or email will be addressed in a professional and timely manner. • Collaborate with internal teams (e.g., HR, Benefits) to gather updates impacting payroll and ensure accurate processing of payments and deductions. • Maintaining employee payroll files and responsible for archiving payroll files to ensure compliance in audit requirements • Prepare and distribute payroll reports to finance and management teams as needed. • Ensure that all employee personal data is managed within legal guidelines, diplomacy, confidentiality and with discretion. • Ensure high customer service standards in all elements of the work.

🎯 Requirements

• 1-2 years’ experience in a Payroll Office performing payroll functions • Hands-on experience with HRIS and payroll system • Ability to maintain confidentiality and exercise extreme discretion • Good problem solving/judgment skills, and high level of attention to detail and accuracy • Strong organizational skills, and the ability to work under pressure • Ability to handle and prioritize multiple tasks and meet all deadlines • Excellent skills using MS Word, Excel, Access, and Internet Explorer