Senior Director, Analyst Relations

11 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+1 more states

🏄 California – Remote 🗽 New York – Remote 🌲 North Carolina – Remote

💵 $182.1k - $260k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Pendo.io

WebsiteLinkedInAll Job Openings

SaaS • Enterprise • Artificial Intelligence

Pendo. io is an AI-powered product experience platform that helps companies improve software experiences for both customers and employees. It offers a suite of tools including product analytics, in-app guides, session replay, and user feedback to optimize digital adoption and drive user engagement. Pendo's platform is designed to enhance user experience, increase product-led growth, and streamline digital workplaces through personalized communications and insights. The platform is utilized by tech-savvy teams to efficiently onboard users and manage SaaS portfolios, all while providing strategic data insights for better decision-making.

501 - 1000 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 $110M Secondary Market on 2021-11

📋 Description

• Own and evolve Pendo’s global analyst relations strategy across top-tier and boutique firms • Build and maintain trusted analyst relationships to increase positive coverage, evaluation inclusion, and influence with enterprise buyers • Align Pendo's product vision and positioning with analyst frameworks and language across domains including product analytics, digital adoption, and customer experience • Partner with Product, Marketing, and Exec leaders to shape strategic narratives that resonate with analyst expectations • Lead all executional aspects of AR: briefing coordination, inquiry responses, MQ/Wave participation, analyst feedback loops, and evaluation readiness • Represent Pendo at analyst summits, 1:1 sessions, executive briefings, and thought leadership events • Coordinate internal stakeholders across functions to ensure consistent messaging and preparedness • Track analyst sentiment and feedback over time to identify patterns, shifts, and influence points • Serve as a strategic thought partner to the CMO, CPO, CFO, and CRO. • Provide market intelligence briefings, competitor scorecards, and analyst sentiment reporting to inform executive decision-making. • Translate market trends into concise, actionable insights and go-forward recommendations.

🎯 Requirements

• 12+ years of analyst relations or communications experience in high-growth B2B software environments • Proven track record of managing Gartner MQs, Forrester Waves, and high-impact analyst relationships • Must be legally authorized to work in the United States without need for future sponsorship.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities