Financial Management and Accounting Support Specialist

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🕒 April 27

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Pennylane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

☁️ SaaS

💳 Fintech

🤝 B2B

SaaS • Fintech • B2B

Pennylane is a French SaaS platform that centralizes financial management, accounting, invoicing, expense management, treasury and business banking features for small and medium-sized businesses, independents and accounting firms. It provides an integrated dashboard, automated workflows, bank account and corporate cards, invoice and payment tools, and native integrations with accounting and payments partners to streamline bookkeeping and cashflow operations.

📋 Description

• As a Support, Financial Management and Accounting Specialist, you act as a subject-matter and platform expert. • You are the primary point of contact for our client base who have chosen Pennylane as the central software for their accounting and financial management. • You are therefore at the heart of the 360° customer experience and enable clients and their accountants to fully benefit from Pennylane’s capabilities to support their growth. • You interact daily with users and seek to understand the issues they encounter. • After investigating, your goal is to provide an answer or solution to the user, or when necessary, to escalate the issue to the technical teams. • You are also responsible for assisting in-house and firm accountants to import their data into Pennylane to facilitate their migration.

🎯 Requirements

• Accounting qualification (e.g., BTS CGO, DCG, BTS in SME management, Master CCA or Bachelor's in Administrative and Accounting Management). • At least 3 years’ experience in an accounting firm (ideally having covered at least three fiscal periods). • Experience working directly with company executives is a plus (e.g., in an internal advisory role). • A strong interest in innovative work tools and new technologies. • Autonomy and the ability to solve problems independently and find solutions. • Familiarity with the Pennylane platform is a plus. • Professional level of English. • Strong written communication skills and the ability to explain concepts clearly and professionally to users. • Ability to understand and meet client needs, deliver excellent service, and maintain strong client relationships. • Ability to work independently and as part of a team. • Flexibility to adapt to the product's fast-paced evolution. • Willingness to learn and keep up to date with product developments.

🏖️ Benefits

• A top-tier health insurance plan (Alan Blue and Alan Mind) • Meal vouchers (Swile card) • Between 6 and 12 additional RTT days plus 5 weeks of paid vacation • Opportunity to improve your English via Busuu • A monthly budget for all Pennylaners to support working from home or from a coworking space • Easy access to our offices, located minutes from Saint-Lazare in the heart of Paris • BSPCE equity package (stock warrants) • Access to 8,000 gyms across France and over 300 wellness activities via our partner Gymlib • A Mac (company laptop) • We play many sports together and regularly gather for company events such as Tech Days and our company retreat.