Implementation Consultant, Reseller Services

Job not on LinkedIn

🔥 9 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pennylane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

☁️ SaaS

💳 Fintech

🤝 B2B

SaaS • Fintech • B2B

Pennylane is a French SaaS platform that centralizes financial management, accounting, invoicing, expense management, treasury and business banking features for small and medium-sized businesses, independents and accounting firms. It provides an integrated dashboard, automated workflows, bank account and corporate cards, invoice and payment tools, and native integrations with accounting and payments partners to streamline bookkeeping and cashflow operations.

📋 Description

• Train implementers and partners on Pennylane’s product and deployment methodologies • Support partners during their first customer deployments through co-piloting until they become autonomous • Serve as a dedicated Customer Success Manager (CSM) for self-sufficient partners • Manage partner relationships, develop their capabilities, and handle complex cases • Act as the functional expert for Pennylane modules • Lead ongoing training sessions and practical workshops • Ensure alignment between partners’ business needs and Pennylane’s features • Propose workarounds when necessary • Represent partner feedback and usage patterns to the Product, Support, and Sales teams • Share knowledge with peers • Contribute to partner autonomy, increased customer onboarding, reduced support escalations, and the product roadmap

🎯 Requirements

• Significant experience deploying or implementing SaaS solutions at an implementation partner or software vendor (3+ years) • Strong understanding of accounting and financial management challenges faced by small and mid-sized businesses • Ability to train and support partners’ technical and business teams • A minimum of 8 years’ experience in accounting within the finance department of a small or mid-sized business or in an accounting firm will also be considered • Relevant qualifications include: DCG, BTS in Accounting and Management, BTS in Small Business Management Assistance, or Bachelor’s degree in Administrative and Accounting Management • Comfortable advising implementation partners and resellers • Excellent teaching, collaboration, adaptability, and prioritization skills • Ability to manage multiple partners simultaneously while maintaining a high level of service • Strong interest in technology and knowledge of fintech solutions on the market • Professional working proficiency in English • Right to work in France required; Pennylane does not currently sponsor visas • Ability to work fluently in English

🏖️ Benefits

• One of the best health insurance plans on the market (Alan Blue and Alan Mind) • Meal vouchers (Swile card) • Between 6 and 12 additional RTT days on top of the 5 weeks of paid leave • A dedicated monthly budget to support working from home or from a coworking space • A BSPCE equity package • Access to 8,000 gyms across France and more than 300 wellness activities through Gymlib • A Mac • Tech Days every three months for remote employees • Annual company off-site • An inclusive, supportive work environment conducive to personal and professional growth