Senior Business Travel Consultant – French Speaking

🕒 February 13

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Perk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

💳 Fintech

SaaS • B2B • Fintech

Perk is an AI-powered corporate travel and spend management platform that streamlines business travel booking, expense automation, invoice processing, and corporate card management. The platform combines global travel inventory (flights, hotels, rail, cars), event management, policy-driven approvals, real-time spend visibility, and 24/7 customer support to help finance teams and travel managers control costs and reduce manual reconciliation. Perk also offers policy-enabled virtual and physical cards and payment processing features, integrating with finance, HR, and security tools to centralize travel and expense workflows.

📋 Description

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care • Handling urgent and high-impact travel disruptions with speed, empathy, and precision • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence • Building long-term relationships with Executive travellers through consistent, high-quality service • Collaborating closely with peers to maintain a high-performance, elite service culture

🎯 Requirements

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT • Exceptional communication skills with a polished, confident, and discreet style • Ability to remain calm, decisive, and solutions-focused in high-pressure situations • Strong organisational skills and attention to detail • GDS experience (Amadeus, Sabre, Galileo or similar) is a strong advantage but not a barrier • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals is desirable • Exposure to out-of-hours, follow-the-sun, or on-call travel support models is desirable

🏖️ Benefits

• Receive competitive compensation and equity ownership in Perk • Rest and recharge with our generous allocation of vacation days plus public holidays • Take control of your physical health with your choice of private healthcare or a gym allowance • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen • Join our unforgettable Perk events, including our spectacular annual summer party • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones • Make your money go further with our flexible compensation plan • Focus on your family with 17 weeks’ paid parental leave during your child’s first year • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes • Broaden your horizons with up to 20 "Work from Anywhere" days per year • Nurture your language skills with in real-life English, Spanish and Catalan lessons • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years • Let us help you move to one of our hubs with relocation support