Field Service Engineer – Field Remote

November 19

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $58k - $79k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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PerkinElmer

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Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. • Instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Attend higher level certification through participation in company sponsored training & development offerings. • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.

🎯 Requirements

• BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment • High School Diploma plus 7+ years direct experience with repair of laboratory equipment • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability to travel by air, vehicle and/or other means of transportation as business requires.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development