Field Service Engineer – FIELD REMOTE

🕒 February 10

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $58.8k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Provide highly visible customer support through the performance of on-site installation • Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in the operation and maintenance of the system • Serve as company liaison with customer on administrative and technical matters for assigned projects • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.

🎯 Requirements

• BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). • Valid driver’s license and safe motor vehicle operation.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Professional development opportunities