Sales Operations, Analytical Solutions

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Identify and respond to customers’ inquiries and ensure resolution to customers’ satisfaction. • Provide day-to-day administrative support to the Sales team, facilitating smooth execution of sales activities and achievement of commercial objectives. • Support the preparation, tracking, and updating of sales forecasts, ensuring data consistency and alignment with commercial inputs. • Maintain and regularly update sales opportunities in Salesforce (SFDC), ensuring data accuracy, completeness, and traceability. • Prepare, analyze, and distribute business report, providing visibility on revenue and order intake to support business decision-making. • Analyze Flat Files report to validate and control revenue data, identifying discrepancies and supporting continuous process improvement. • Create and validate instrument and consumable orders in SAP, ensuring compliance with internal procedures and policies. • Responsible for creating and maintaining Sales Rep Codes in SAP for new sales representatives. • Responsible for opening and managing warranty registration records once orders are delivered and invoiced.

🎯 Requirements

• At least 3 years of experience in a Customer Care environment. • Strong knowledge of Salesforce (SFDC) and CPQ, including quote management, order processing, and data accuracy. • Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) for reporting, analysis, and daily operational activities. • Good computer skills, including SFDC, CPQ, SAP, and MS Office applications. • Good interpersonal and communication skills.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities