Manager, Customer Accounts – F&F, Pet Distribution

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Pet-Ag, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

PetAg, Inc. has been the leader in advancing the science of animal nutrition for over 80 years. We pioneered the animal milk replacement category with Esbilac® for Puppies and KMR® for Kittens, the #1 selling milk replacers.

📋 Description

• Achieve or exceed sales targets across assigned product lines by maintaining, growing, and expanding the existing customer base within designated channels. • Serve as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines. • Develop and execute channel-specific selling strategies that drive sustainable top-line revenue growth. • Provide actionable market insights to Sales and Marketing teams regarding competitive activity, customer trends, and evolving market conditions. • Develop and deliver advanced go-to-market plans that demonstrate strong business acumen and the ability to influence and align stakeholders across the organization. • Plan, deploy, and manage trade and promotional resources to deliver measurable results and strong ROI in alignment with the approved business plan. • Demonstrate top-tier leadership behaviors by acting with an ownership mindset and accountability for results. • Build strong, consultative customer relationships by asking insightful questions to uncover opportunities and translating them into executable business plans. • Exhibit expert-level negotiation and relationship-building skills to drive mutually beneficial partnerships with customers. • Perform additional duties assigned to support business objectives.

🎯 Requirements

• Education: Bachelor’s degree in Sales, Management, Business, or a related field, or an equivalent combination of education and relevant experience. • Experience: 3–5 years of progressive sales experience within the animal health, pet, or related industry. • 1 year of headquarters (HQ) responsibility supporting key Farm & Feed and/or Pet Distribution customers is preferred. • Omnichannel Expertise: Understanding of the omnichannel sales landscape, with the ability to generate demand through digital and eCommerce channels. • Customer Focus: Highly developed customer service skills with a proven ability to build, maintain, and grow strong client relationships. • Self-Direction: Results-oriented self-starter with a solution-focused mindset and the ability to operate independently. • Communication Skills: Excellent verbal and written communication skills, including storytelling and executive-level presentation capabilities. • Territory Management: Demonstrated ability to prioritize, plan, and organize daily, weekly, and monthly territory activities, including travel. • Technical Skills: Strong proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook. • Travel: Willingness and ability to travel extensively, with expected travel ranging from 25%–70%.

🏖️ Benefits

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k) • Competitive base salary with performance-based bonus opportunity • Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance • Generous paid time off, paid holidays, and parental leave • Fitness and tuition reimbursement programs