Telehealth Coordinator

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🔥 1 hour ago

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Logo of Pets Sanctuary

Pets Sanctuary

2 - 10 employees

Founded 2014

👥 B2C

B2C

Pets Sanctuary is a UK-based consumer-facing pet support service founded by Paul and Cheryl Yarwood in Essex. Inspired by their experience caring for their dog Max, the company and its sister service Secure Haven offer support for pet owners during difficult end-of-life and bereavement situations, providing compassionate care and practical help to pet lovers.

📋 Description

• Schedule and manage virtual veterinary consultations between foster families, adopters, and our veterinary partner network • Serve as the first point of contact for foster and adoptive families with animal health or welfare concerns • Conduct regular scheduled check-in calls and video appointments to monitor animal wellbeing • Maintain accurate and up-to-date health records for every animal in our care • Coordinate with veterinary partners to ensure appointment availability and consistent quality of care • Support our rehabilitation specialists with wellness check-ins for animals currently in our rehabilitation programme • Produce weekly summaries of appointment activity and outstanding welfare flags for the Director of Veterinary and Care Operations

🎯 Requirements

• Minimum 2 years of experience in a veterinary, healthcare coordination, or telehealth scheduling role • Exceptional organizational skills with strong written and verbal communication • Comfortable working independently in a fully remote environment • Proficiency with digital scheduling tools and video conferencing platforms • Genuine passion for animal welfare • Reliable high-speed internet and a professional home working environment

🏖️ Benefits

• Fully remote work • Professional home working environment

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