Program Manager

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Petvisor

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

Petvisor is a company that specializes in providing mobile-enabled technologies to pet care professionals, helping them deliver better services to pets and their families. As a parent company to several tech companies within the veterinary health and pet services sectors, Petvisor offers tools to engage customers, streamline operations, and promote business growth. With a mission to bring together founder-led companies focused on improving the lives of pets, pet parents, and veterinarians, Petvisor aims to create a comprehensive pet health and wellness platform. Their technologies support various veterinary clinics and grooming facilities, reaching millions of pet parents.

📋 Description

• Build, maintain, and drive execution against comprehensive campaign project plans, ensuring milestones, dependencies, and deliverables stay on track • Own campaign launch readiness by developing and managing launch checklists, coordinating cross-functional testing, and ensuring QA sign-off prior to every go-live • Partner closely with Product, Engineering, Marketing, Customer Success, and external partners to remove blockers and ensure successful campaign execution • Define and maintain campaign governance, including suppression rules, audience management, and operational standards as multiple customer journeys run simultaneously • Establish recurring performance reporting that provides visibility into campaign health, including sends, opens, clicks, conversions, unsubscribe rates, and other key engagement metrics • Present campaign performance, insights, and recommendations to CarePath leadership and strategic partners, helping inform future marketing investments • Identify opportunities to optimize campaign performance, customer engagement, and operational efficiency through data-driven decision making • Develop scalable processes, documentation, and operating cadences that enable future product launches and lifecycle marketing programs • Drive accountability across cross-functional teams while maintaining momentum toward launch commitments and business objectives

🎯 Requirements

• 4+ years of experience in Program Management, Project Management, or related roles within SaaS, healthcare technology, or other technology-driven organizations • Experience working with veterinary technology, healthcare technology, Practice Information Management Systems (PIMS), or customer engagement platforms • Strong project management skills with demonstrated ability to coordinate multiple stakeholders, timelines, and competing priorities • Experience building operational processes that improve campaign execution and organizational efficiency • Strong analytical mindset with experience interpreting campaign performance metrics and translating insights into action • Excellent communication and stakeholder management skills, including experience working directly with executive leaders and external partners • Ability to influence without direct authority while driving accountability across multiple teams • Highly organized with exceptional attention to detail and a proactive approach to identifying and mitigating risks

🏖️ Benefits

• Medical coverage for employees and dependents (80-90% covered by employer) • Employer HSA contribution with HDHP • 401(k) match up to 3.5% • Dependent Care Flexible Spending Account (FSA) • Dental & Vision coverage available • Basic Life and AD&D Insurance • Short and Long Term Disability • Flexible Time Off & 12 Paid Annual Holidays • Paid Parental Leave • Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance • $250 Annual Stipend for Learning and Development