Regional Director, Rare Cardiac

🔥 19 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $189.2k - $315.4k / year

⏰ Full Time

🔴 Lead

👔 Director

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💰 Post-IPO Debt on 2023-05

We’re celebrating 175 years of daring scientific innovation—and we’re not done yet. Every day, we’re channeling our passion and resources into delivering innovative therapies that change the face of healthcare. Let’s outdo yesterday.

📋 Description

• Serve as the direct supervisor for all regional ACMs • Direct and oversee ACM execution as field-based access leaders • Set and enforce performance expectations aligned to national KPIs • Conduct regular field rides, call coaching, performance reviews, and individual development conversations • Lead hiring, onboarding, and performance management for the regional ACM team • Ensure all ACM activity is conducted consistently with Pfizer's mission, compliance standards • Manage regional budget, including headcount planning, travel spend, and program resources • Coach and hold ACMs accountable for end-to-end patient journey leadership • Monitor and address friction points in the patient access journey • Serve as an escalation resource for complex patient access cases within the region • Champion the approved consent enrollment model and support continuous improvement in enrollment efficiency • Build and sustain team-level reimbursement expertise across regional payer landscape • Establish standards for compliant HCP and office staff education • Lead regional account-level access strategy • Serve as the regional access leadership point of coordination across Brand and other stakeholders • Track, interpret, and report regional performance metrics

🎯 Requirements

• Bachelor's degree required; advanced degree (MBA, MPH, PharmD) preferred • Minimum 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management • Minimum 3–5+ years of people management experience leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams • Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated environment • Strong working knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policy, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes • Working knowledge of medical and pharmacy billing including CPT, HCPCS/J-codes, ICD-10, NDC, Medicare Part B buy-and-bill, specialty pharmacy processes, and payer-specific coverage criteria relevant to Rare Cardiac/specialty products • Proven ability to build reimbursement subject matter expertise across a team and translate payer policy, patient access data, and field insights into regional action plans • Demonstrated ability to lead through influence across cross-functional teams • Demonstrated ability to manage a large geographic territory and travel 50–60% of the time. Valid US driver’s license and driving record in compliance with company standards. • Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

🏖️ Benefits

• 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation • Holiday and personal days • Paid caregiver/parental and medical leave • Health benefits including medical, prescription drug, dental and vision coverage