Strategic Account Specialist

🔥 15 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $125k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Account Specialist

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Phathom Pharmaceuticals

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🧬 Biotechnology

💊 Pharmaceuticals

Biotechnology • Pharmaceuticals

Phathom Pharmaceuticals is a biopharmaceutical company focused on transforming treatment for acid-related gastrointestinal (GI) disorders. The company develops and commercializes innovative therapeutics and has late clinical-stage programs addressing conditions such as GERD and H. pylori infection, alongside resources for clinical trial design, expanded access, and medical information. Phathom emphasizes experience in developing and commercializing GI-targeted medicines and supports investigators and patients through publications, grants, and an active investor and corporate governance presence.

📋 Description

• Drive Regional Sales Impact: Achieve and exceed sales objectives by engaging the highest-value gastroenterology (GI) customers across the region, in collaboration with Territory Sales Representatives. • Deepen Clinical Expertise: Maintain advanced product and disease state knowledge to deliver in-depth, clinically focused engagements with gastroenterologists, advanced practice providers, and office staff—effectively introducing new treatment options and addressing clinical questions or objections. • Expand Market Influence: Assess and interpret regional market dynamics, access opportunities, and competitive trends; accelerate pull-through by aligning strategies with Territory Sales Representatives and office staff. • Collaborate in Overlay Model: Partner with multiple Territory Sales Representatives to enhance customer coverage, expand prescribing depth, and ensure coordinated execution in priority accounts. • Lead Training & Development: Serve as a Regional Trainer by supporting new-hire onboarding, facilitating skill development in the field, and leading workshops and capability sessions at regional and national meetings. • Advance Business Planning: Work closely with Regional Sales Manager to contribute to strategic business planning across the region, ensuring alignment of overlay priorities with territory and regional goals. • Cross-Functional Partnership: Collaborate with Marketing, Training, Sales Operations, and other commercial colleagues to drive operational excellence and share best practices. • Execute with Discipline: Fulfill all administrative and operational responsibilities, including effective use of CRM systems, expense management, and compliance with all company and regulatory standards.

🎯 Requirements

• Education: Bachelor’s degree from an accredited college or university. • Industry Experience: Minimum 5 years of successful pharmaceutical sales experience for external candidates. Internal candidates with a proven track record of exceptional performance may be considered with fewer years of experience. • Track Record of Excellence: Consistent achievement of sales objectives with formal recognition (e.g., top rankings, awards, President’s Club, or equivalent). • Product Launch Expertise: Demonstrated success launching new products and driving adoption in competitive markets. • Business Acumen: Advanced analytical and business acumen with the ability to interpret market dynamics, identify opportunities, and apply insights to strategy. • Customer Engagement Mastery: Demonstrated ability to build and sustain professional relationships with gastroenterologists, advanced practice providers, and key office staff in both live and virtual settings. • Technical Proficiency: Strong computer and digital skills, including Microsoft Office Suite (Excel, PowerPoint), Veeva Engage, Teams, Zoom, and other relevant platforms. • Adaptability: Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple demands. • Travel: Valid driver’s license and safe driving record. Ability to travel extensively across the region, including overnights, and to attend national, regional, and corporate meetings as required. • Strongly Preferred Qualifications • Overlay & Collaboration Skills: Proven ability to succeed in an overlay model—partnering with multiple sales representatives to deliver coordinated strategy and measurable impact. • Training & Development: Experience as a peer mentor, field trainer, or facilitator in workshops or meetings; strong facilitation and presentation skills. • GI Specialty Experience: Previous experience in gastroenterology or other specialty therapeutic areas.

🏖️ Benefits

• Highly competitive medical, dental and vision coverage options with low monthly premiums • Roth & Traditional 401(k) savings plan with annual employer match • Long-term incentive equity compensation program • Employee Stock Purchase Plan (ESPP) • Comprehensive paid leave programs, including: • 16 weeks of paid parental leave for all new parents • 4-week part-time Bridge-Back-to-Work Program • Hybrid and Flex Working Arrangements • Unlimited Time Off • 17 paid company holidays in addition to a year-end winter shutdown period • Annual Fitness & Wellbeing Reimbursement • Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance • Company-provided short and long-term disability benefits • Company-funded HSA plan • Accident and Hospital Indemnity insurance • Employee Assistance Program (EAP) • Employee recognition program