Technical Consultant – Patient Monitoring

🔥 21 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $29k - $45k / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows • Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches • Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing • Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies • Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures • Collaborate with cross-functional teams including senior engineers, clinical partners, sales, and service teams to deliver high-quality outcomes

🎯 Requirements

• 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred • Foundational understanding of IT systems, networking concepts, and technical troubleshooting • Computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification); CCNA encouraged for career progression • Minimum associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience; Bachelor’s degree preferred • Must be able to successfully perform the minimum Physical, Cognitive and Environmental job requirements; travel for business approximately 75% across the specified geography is required • Work flexible hours based on business needs

🏖️ Benefits

• field service incentive bonus plans • on-call pay • company fleet/car • training and advancement opportunities • comprehensive Philips Total Rewards benefits program which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more