Clinical Application Specialist

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Train and support customers and hospital staff on Digital Pathology workflows, clinical procedures, protocols, and solution usage. • Provide clinical consulting on Digital Computational Pathology topics, including workflow adoption, integration, optimization, and best practices. • Support new releases, upgrades, and version changes by re-training users and guiding changes to operating procedures. • Troubleshoot application issues, resolve incidents, and identify practical workarounds to ensure a smooth customer experience. • Contribute to successful implementations by working closely with project teams, documenting best practices, and supporting predictable delivery. • Engage customers through visits, demonstrations, presentations, feedback gathering, and voice-of-customer input to drive adoption and continuous improvement.

🎯 Requirements

• Bachelor’s degree or vocational education in Medicine, Biomedical Engineering, Business Administration, or an equivalent field. • 4+ years of experience with vocational education in healthcare consulting, clinical education and training, clinical practice, laboratory specialist technician work, or an equivalent background; experience in a similar role is preferred. • Fluent Spanish and good English skills, both written and spoken; conversational Italian is preferred. • Excellent communication and interpersonal skills, with the ability to build productive internal and external working relationships. • In-depth knowledge of, and experience with, Pathology products in a clinical environment is preferred. • Excellent organisational, time-management, troubleshooting, and problem-analysis skills. • Strong ability to understand customer requirements and work with project teams to identify the best solution. • Proven documentation skills and the ability to produce precise reports when required. • Passionate, self-driven, and motivated to move things forward while continuing to develop yourself. • Ability and willingness to travel up to 80% of the time to client sites across Southern Europe; a valid driving licence is required.

🏖️ Benefits

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