Field Service Engineer

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Deliver first-line troubleshooting, maintenance, and installations. • Execute complex service tasks using diagnostics and established procedures to ensure product reliability. • Ensure first-visit resolution through preparation, diagnose issues, prepare clear action plans, and organize necessary parts before onsite visits to maximize first-visit fix rates and customer satisfaction. • Accurate documentation and time/parts tracking, record all service activities, diagnostics, test procedures, case status, customer interaction time, parts consumption, returns, and failures in real time for transparency and accountability. • Handle escalations and share technical expertise, actively address customer complaints and escalations, provide technical guidance to the team, and recommend cost-effective repairs to minimize downtime. • Support growth and continuous improvement, identify lead generation opportunities and value-added services during visits, and continuously seek service delivery improvements to uphold high standards.

🎯 Requirements

• A relevant educational background such as electronics engineering, biomedical engineering, or medical engineering. • Experience in field service or familiarity with hospital environments with solid foundation in electronics is essential, even without prior experience in medical devices. • A dynamic, communicative, and proactive personality that thrives in a fast-paced, demanding environment. • Fluency in English and Romanian with valid B category driving license and the willingness to travel within your territory.

🏖️ Benefits

• Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose.