Field Service Technician

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Medical Devices

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Provide on-site technical support, troubleshooting, installation, maintenance, and repair for medical technology products across the Huelva province and Seville datacenter • Provide technical support and troubleshooting for customers, accurately diagnosing issues and implementing solutions in line with regulatory guidelines, safety standards, and company protocols • Support the installation, maintenance, repair, routine checks, and performance validation of medical devices • Build strong customer relationships by handling inquiries and complaints professionally, communicating clearly on service status and timelines, and escalating more complex issues when needed

🎯 Requirements

• You hold a High School Diploma or Vocational Education • Experience in system administration, technical troubleshooting, and supporting customers in a service-oriented environment • Confident drafting clear technical documentation and maintaining accurate service records, including diagnostics, resolutions, and parts used • Fluent Spanish speaker with excellent communication skills and the ability to explain technical information clearly to customers and internal stakeholders • Willing to travel around 30% of your time across the Huelva province, with additional travel required to the datacenter located in Seville

🏖️ Benefits

• Work with limited supervision and autonomy • Develop your technical expertise through hands-on support of senior technicians during advanced procedures and ongoing training on new products, service procedures, and compliance expectations