Patient Partner Representative, PH

Job not on LinkedIn

🕒 March 19

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 53%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Phoenix Med Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🤝 B2B

Healthcare • Consulting • B2B

Phoenix Med Health is a company operating in the strategic management sector, focusing on providing healthcare-related business consulting services. The company aims to enhance operational efficiencies and promote effective management practices within the healthcare industry.

📋 Description

• Call patients to confirm visits, document updates, concerns, and follow-up requests. • Review medications, lab results, and communicate outstanding provider requests to relevant teams. • Prepare patient charts with key concerns and recommendations before visits. • Assist with provider orders, escalations, and urgent patient needs. • Monitor service quality through patient feedback, chart reviews, and call performance. • Participate in call monitoring, calibration sessions, and quality improvement initiatives. • Track and analyze call metrics, maintain dashboards, and provide actionable data to management. • Record all patient interactions and scripts in the electronic health system, escalating urgent cases as needed. • Maintain accurate and up-to-date patient information. • Prepare internal and external quality reports and support operational performance initiatives.

🎯 Requirements

• Must have an RN license • USRN License, US MA certification preferred • Experiences in the healthcare environment for 3-5 years plus. Creating patient notes and working with Doctors or Health Practitioners in patients’ health care plans • Spanish speaker is a plus • Experience in EHR is a plus • Computer skill is a must • Strong communication skills

🏖️ Benefits

• Health insurance • Professional development