AI Technical Analyst

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Pinnacle Group, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

👥 HR Tech

🤝 B2B

Enterprise • HR Tech • B2B

Pinnacle Group, Inc. is a leading provider of contingent workforce solutions, specializing in Managed Services (MSP), Vendor Management Software (VMS) implementation, and payrolling services. As a diversity-driven, VMS-agnostic service provider, Pinnacle Group delivers scalable workforce solutions globally, ensuring cost savings, attrition reduction, and compliance for its clients. With a strong focus on strategic services, Pinnacle has partnered with Fortune 500 companies to optimize their workforce management, achieving 100% supplier payment accuracy. The company is Latina-owned and is recognized for its commitment to supplier diversity and innovative workforce strategies.

📋 Description

• Lead process discovery efforts through stakeholder interviews, shadowing, and workflow analysis to identify core business challenges • Translate business needs into clear, structured requirements artifacts such as process flows and business requirement documents (BRDs) • Design and configure AI-driven workflows and agents using low-code/no-code orchestration platforms (e.g., n8n or similar tools) • Apply strong design principles to ensure solutions align with customer requirements and integrate effectively within the broader enterprise ecosystem • Provide process design consultation to support standardization, optimization, and adoption of emerging technologies • Support the deployment of AI agents, RPA solutions, and cross-platform automations across business functions • Coordinate and support user acceptance testing (UAT), including documenting results, identifying issues, and facilitating resolution with stakeholders • Monitor, maintain, and continuously improve deployed solutions to ensure reliability and performance • Evaluate new and existing technologies to recommend innovative approaches that enhance business processes • Partner with internal teams to support AI solution design while enabling seamless integration with existing platforms and systems

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field • Experience with business analysis, including requirements gathering, process mapping, and documentation • Exposure to AI-assisted development tools and low-code/no-code automation platforms • Working knowledge of programming languages such as Python, JavaScript, or TypeScript • Basic understanding of database structures and experience with SQL for data analysis • Strong analytical and problem-solving skills with attention to detail • Excellent communication and stakeholder management skills • Ability to balance business needs with technical solution design in a fast-paced environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options