Senior Business Systems Analyst

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Planet Home Lending, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💸 Finance

🏦 Banking

👥 B2C

💰 $475M Debt financing on 2025-01

Finance • Banking • B2C

Planet Home Lending, LLC is a consumer-focused mortgage lender that provides home-purchase and refinance loans, cash-out and renovation financing, VA, FHA, USDA, jumbo, construction, manufactured housing, and home equity products. The company emphasizes online account access and customer service, serving approximately 500,000 customers, and markets itself as an equal housing lender headquartered in Meriden, CT (NMLS ID#17022). Planet also engages in community and environmental initiatives and offers career opportunities for mortgage professionals.

📋 Description

• Translating business requirements into technology solutions that support the Company and its goals and objectives. • Works as an effective liaison between the Business and IT to analyze, troubleshoot and escalate business system needs, especially focusing on efficiency and compliance related aspects. • Provides technical support to assist the appropriate system administrators with the functionality of software that conforms to established policies, procedures and best practices. • Leverages advanced knowledge to make strategic recommendations on process improvement and standardization as well as guide junior staff. • Gathers, defines and documents complex business systems requirements and processes. • Creates and executes project work plans and facilitates cross-functional team meetings. • Evaluates, prioritizes, and manages user acceptance testing and data validation. • Assists team in planning and installing system enhancements or new system developments in production. • Plays a key role in the change management process and works with the IT department.

🎯 Requirements

• Bachelor’s degree in business, computer science, information systems or analytical techniques or equivalent related work experience required. • High School diploma required. • Minimum of five (5) years’ experience as a business analyst working on large and complex projects that built or enhanced production systems required. • Minimum of three (3) year mortgage lending experience required. • Demonstrated success in leading and implementing projects in a cross functional team environment. • Effective written and verbal communication skills • Ability to thrive in a fast-paced working environment • Strong critical thinking and analytical skills • Demonstrated leadership and interpersonal skills • Strong problem solving and decision-making skills • Independent, self-motivated and able to work with little supervision • Ability to multi-task and prioritize • Demonstrates ability to make sound judgments • Experience developing project plans, process flow diagrams, use case, current/future state diagrams, functional and technical requirements • Proficient user of Microsoft Office applications