Regional Manager, Customer Success – D&I, APJ

🕒 May 14

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Planet

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🚀 Aerospace

🌾 Agriculture

🏛️ Government

Aerospace • Agriculture • Government

Planet is a leading provider of daily satellite imagery and multidimensional Earth insights, revolutionizing the Earth observation industry by delivering high-frequency, high-resolution data. Their insights platform allows organizations to harness data to monitor geographically dispersed locations, understand historical changes, and derive actionable insights. With applications in agriculture, energy, infrastructure, government, and more, Planet helps clients make informed decisions in a rapidly changing world.

📋 Description

• Lead a growing team of Customer Success Managers (CSMs) in the Asia Region • Develop the existing team and hire world class talent in this fast growing region • Serve as the senior customer success contact in the region • Act as the executive sponsor for customers • Work with other cross functional leads to ensure value and satisfaction for customers • Co-own the renewal and expansions number for the region

🎯 Requirements

• 10-15 years of customer facing experience (preferably in Customer Success or equivalent ie account management, consulting) including strong examples of customer/client relationship building and collaborative problem solving • Firm grounding in defence industries which could include sales, business development, programme and project management • Experience of intelligence collection ideally space based or geospatial ISR • Experience of intelligence analysis and dissemination • Direct management experience • Exceptional customer communication, negotiation, and presentation skills • Experience driving value, expansion, and renewals with customers • Works well across distributed and cross-functional teams; strong ability to lead and influence others • Excellent verbal and written communication skills in both English and an Asian language

🏖️ Benefits

• Paid time off including vacation, holidays and company-wide days off • Employee Wellness Program • Home Office Reimbursement • Monthly Phone and Internet Reimbursement • Tuition Reimbursement and access to LinkedIn Learning • Equity • Volunteering Paid Time Off