Regional Customer Support Agent

🔥 19 minutes ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Platinumlist Tickets

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Platinumlist Tickets is a comprehensive entertainment discovery and monetization platform that enables users to buy and sell tickets for various events including attractions, nightlife, sports, and business events. With a focus on fast and secure payment options, instant confirmation, and reliable customer support, Platinumlist serves millions of users and offers services tailored for event organizers, including marketing services and a ticketing system.

📋 Description

• Manage customer inquiries via calls, emails, WhatsApp, social media, and Intercom. • Assist customers with ticket purchases, refunds, and event-related issues. • Provide real-time support during events, including troubleshooting ticketing issues. • Collaborate with internal teams to resolve escalated concerns. • Work flexible shifts, including evenings, weekends, and public holidays as required. • Be available beyond standard working hours during peak event periods. • Ensure a high level of customer satisfaction through timely and professional support.

🎯 Requirements

• Native Arabic speaker with fluency in English. • Minimum 2 years in customer service, preferably in the ticketing or entertainment industry. • Strong communication and problem-solving skills. • Ability to work under pressure and handle high workloads. • Flexibility in working different shifts and beyond regular hours when necessary. • A team player with adaptability to changing schedules.

🏖️ Benefits

• Work with a leading ticketing platform in the GCC. • Gain valuable exposure to the entertainment and events industry. • Enjoy a dynamic and flexible work environment with exciting opportunities. • Potential for cross-border responsibilities across the GCC region. • Opportunity to expand expertise in ticketing platforms and event management.

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume