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Shop Operations Coordinator

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on PODEAN's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of PODEAN

PODEAN

51 - 200 employees

Founded 2018

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing • Social Commerce

PODEAN is a premier global marketplace agency dedicated to unlocking growth for brands on various eCommerce platforms. With a team located across five continents, PODEAN specializes in developing award-winning strategies tailored to unique business needs, leveraging data insights to optimize marketplace presence. Their full-service offerings include social commerce initiatives, advanced media planning, content creation, retail management, and logistics, all designed to enhance brand performance on platforms like Amazon and TikTok Shop.

📋 Description

• Execute shop onboarding tasks and launch readiness checks • Set up and maintain products, variants, bundles, attributes, and listing quality • Maintain backend product data hygiene and shop organization • Monitor shop health, policy issues, violations, and operational risks • Check for stock, logistics, refund, order, and system issues requiring follow-up • Update operational data points in the Command Center and internal trackers • Handle standard fixes and route non-standard issues to the right owner • Support system accuracy across shop backend tools and reporting inputs • Maintain repeatable setup standards and QA checklists • Partner with cross-functional teams to drive client success and operational efficiency

🎯 Requirements

• Proven proficiency in managing shop backends (TikTok Shop, Seller Center, Shopify) • Deep understanding of product catalog management, including variant setup, bundles, and listing quality optimization • Strong track record of maintaining high-quality backend data • Experience performing regular system audits • Ability to ensure 100% accuracy in operational trackers and command center dashboards • Ability to monitor account health proactively and identify policy violations or operational risks • Ability to execute timely resolutions to maintain store compliance and integrity • Experience establishing and adhering to repeatable setup standards and QA checklists • Ability to minimize listing error rates and reduce client escalations • Skilled in troubleshooting stock, logistics, refund, or system integration issues • Ability to route non-standard complexities to appropriate internal stakeholders

🏖️ Benefits

• Competitive compensation - aligned to experience and market benchmarks • Global collaboration - working with experts across regions and time zones • Career growth and development - opportunities to evolve as we scale • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement • Positive-energy culture - grounded in respect, inclusion, and accountability • Meaningful impact helping some of the world’s most progressive brands grow • Remote-first culture

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