Solution Engineer – Technical Services

🕒 February 23

🇺🇸 United States – Remote

💵 $90k - $105k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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PointClickCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2022-03

Healthcare Insurance • SaaS • Enterprise

PointClickCare is a cloud-based software provider focused on improving care collaboration and financial health in the healthcare industry. The company offers a comprehensive platform that connects care teams with important data, allowing for seamless care transitions and better patient outcomes. By streamlining operations for skilled nursing facilities, senior living communities, and other healthcare providers, PointClickCare helps reduce inefficiencies, manage medication orders, ensure compliance, and improve financial performance. PointClickCare also fosters innovation and quality improvements in healthcare through integrated care coordination and actionable insights across data silos.

📋 Description

• Design and implement database-driven operational workflows that automate data transformation, validation, and configuration processes. • Integrate LLM or AI services into structured workflows where appropriate, enabling autonomous processes that can be triggered, executed, logged, and monitored reliably. • Partner with solution architects to convert technical designs into scalable, maintainable implementations. • Establish structured data contracts and schemas to ensure clarity and consistency across systems. • Implement appropriate guardrails, logging, monitoring, and observability practices to support operational stability. • Utilize Microsoft Azure services (Functions, App Services, Logic Apps, Azure AI) to design solutions that are modular, version-controlled, and CI/CD enabled for continuous improvement. • Integrate LLMs into structured database workflows and support retrieval-based (RAG) patterns.

🎯 Requirements

• 2–5+ years of production experience in SQL, C#, Python, or JavaScript • Strong relational database design, scripting, and query optimization skills. • Experience integrating AI or LLM services, with exposure to frameworks like Semantic Kernel, Copilot Studio, or AI Foundry. • Demonstrated ability to build scalable, repeatable solutions and move from concept to production in ambiguous environments. • Strong problem-solving skills in ambiguous environments with the ability to work seamlessly across product, integration, and delivery teams. • Strong Cross functional work experience with Engineering, Implementations, or Security teams. • Experience building and deploying applications in the Microsoft Azure ecosystem. • Familiarity with CI/CD pipelines and structured Git workflows. • Experience in healthcare SaaS environments • Familiarity with HL7, FHIR, or healthcare data standards • Understanding of retrieval-based workflows or vector databases. • Exposure to Ai Agent Orchestration or Multi-Agent workflows

🏖️ Benefits

• 10% performance-based bonus • fulltime benefits