Poli Conecta
1 - 10 employees
Founded 2017
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Poli Conecta is a Brazil-based HR consultancy that connects companies with qualified talent and designs corporate benefits to boost engagement and well-being. It provides Recruitment & Selection, executive Headhunting (using AI and behavioral assessments), Career Mentoring, Benefits management (cards for food, meal, mobility, rewards), and outsourced HR management solutions. Poli Conecta serves businesses across technology, finance and industry sectors with tailored, B2B-focused services to streamline hiring, leadership placement and people operations.
Customer Success Analyst
Job not on LinkedIn
🕒 December 24, 2025
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Poli Conecta
1 - 10 employees
Founded 2017
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Poli Conecta is a Brazil-based HR consultancy that connects companies with qualified talent and designs corporate benefits to boost engagement and well-being. It provides Recruitment & Selection, executive Headhunting (using AI and behavioral assessments), Career Mentoring, Benefits management (cards for food, meal, mobility, rewards), and outsourced HR management solutions. Poli Conecta serves businesses across technology, finance and industry sectors with tailored, B2B-focused services to streamline hiring, leadership placement and people operations.
📋 Description
• Resolve client tickets within agreed SLAs • Support clients with daily questions related to service levels, operations, and general issues • Identify communication and visibility gaps and report insights to the internal team • Analyze Power BI reports and other systems to respond to client inquiries • Interact with internal teams and external partners, including warehouses, carriers, systems, and freight forwarders, to ensure accurate and timely solutions
🎯 Requirements
• Fluent English (spoken and written) • At least 2 years of experience in customer service and/or supply chain • Strong organizational, communication, and problem-solving skills • High attention to detail and ability to manage multiple priorities • Proactive, collaborative, and adaptable professional profile • Interest in working with multiple clients and retailers across different countries
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