Case Operations Coordinator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Political Asylum Lawyers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

👥 B2C

🌍 Social Impact

B2C • Social Impact

Political Asylum Lawyers is a Houston-based law firm specializing in political asylum and immigration law. The firm helps individuals pursue asylum, prepare for asylum interviews, and appeal asylum denials, and emphasizes strategy sessions to plan cases that can lead to permanent residency and U. S. citizenship. Its founder's prior experience as a government asylum officer informs the firm's approach to building strong cases for refugees and asylum seekers.

📋 Description

• Coordinate with attorneys, both in-house and contractor, to ensure every interview and hearing on the firm’s calendar is covered, managing busy calendars and availability across multiple time zones • Call clients in both English and Spanish to gather information, provide updates, schedule appointments, and ensure they remain engaged throughout their case development • Accurately prepare and submit attorney appearance forms for each interview, within strict deadlines, to asylum offices, clients, and attorneys • Serve as the primary liaison between clients and attorneys, ensuring clear communication flows in both directions and all parties stay informed of case developments and requirements • Maintain detailed tracking systems to ensure no critical deadlines are missed and all submissions are completed on time • Proactively identify potential issues or bottlenecks in case progression and communicate with teammates to resolve problems before they impact deadlines or client service • Perform various coordination and other administrative tasks, as assigned

🎯 Requirements

• Commitment to the firm’s mission of helping immigrants secure their future in the United States through asylum • Exceptional organizational skills and logistics management capabilities • Fluency in Spanish and English • Outstanding communication and interpersonal skills • Detail orientation and a strong ability to manage multiple deadlines simultaneously • Comfort and confidence making phone calls to clients and professional contacts • Empathy and patience when working with clients in crisis situations • The ability to work well under pressure and maintain accuracy during intense periods • Tech-forward skills and eagerness to learn new online systems and procedures • The ability to perform at a high level with minimal supervision • Strong follow-up skills and a proactive, problem-solving mindset that anticipates needs and addresses issues before they escalate

🏖️ Benefits

• 11 U.S. federal holidays off (paid) regardless of your location • Week between Christmas and New Year's — office closed, fully paid • Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws • Comprehensive training program — we invest in bringing you up to speed on our systems and best practices • Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise • Career advancement paths — we promote from within and create opportunities • Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job