Lead Conversion Manager

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Political Asylum Lawyers

Political Asylum Lawyers

11 - 50 employees

Founded 2020

👥 B2C

🌍 Social Impact

B2C • Social Impact

Political Asylum Lawyers is a Houston-based law firm specializing in political asylum and immigration law. The firm helps individuals pursue asylum, prepare for asylum interviews, and appeal asylum denials, and emphasizes strategy sessions to plan cases that can lead to permanent residency and U. S. citizenship. Its founder's prior experience as a government asylum officer informs the firm's approach to building strong cases for refugees and asylum seekers.

📋 Description

• Lead, mentor, and coach a team of Appointment Setting Specialists to consistently hit conversion KPIs. • Own a small set of hard team metrics: consultations booked per week, lead-to-consultation conversion, and speed to lead. • Conduct regular performance reviews, live call coaching, and skills development sessions. • Proactively monitor calendar fill by language and by Salesperson, as well as forward booking coverage, flagging gaps early. • Collaborate with leadership on hiring, onboarding, and training new team members. • Personally engage high-priority or escalated leads via calls, WhatsApp, email, and social media. • Use AI tools to enhance your own workflow: call prep, follow-up drafting, lead prioritization, and performance analysis. • Track and analyze team metrics, surfacing data-driven insights to improve conversion rates and lead quality.

🎯 Requirements

• Fluency in Spanish and English. • 2–5+ years in appointment setting, inbound lead qualification, or inside sales in a consumer-facing (B2C) industry. • At least 1 year in a leadership, trainer, supervisor, or team lead position with a proven track record of raising a team’s output and performance. • Proven track record of meeting or exceeding sales quotas. • Strong rapport-building, persuasive communication, and objection-handling skills. • Experience working with a CRM (HubSpot preferred) and managing high-volume lead flow. • Demonstrated experience using AI tools in a professional context for communication, workflow automation, and performance improvement. • Highly organized, driven, and disciplined; able to manage competing priorities without losing attention to detail. • Comfortable working in fast-moving environments with evolving processes and high expectations.

🏖️ Benefits

• 11 U.S. federal holidays off (paid) regardless of your location • Week between Christmas and New Year's — office closed, fully paid • Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws • Comprehensive training program — we invest in bringing you up to speed on our systems and best practices • Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise • Career advancement paths — we promote from within and create opportunities • Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job

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