Quality Assurance Analyst

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🔥 3 minutes ago

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Logo of Popl

Popl

51 - 200 employees

Founded 2020

🤝 B2B

☁️ SaaS

B2B • Marketing • SaaS

Popl is a leading digital business card platform that enhances lead capture and in-person marketing through advanced technology. It allows users to seamlessly share digital business cards, capture leads at events, and enrich contact information via AI, streamlining networking and growing business opportunities. Trusted by millions, including 90% of Fortune 500 companies, Popl integrates effortlessly with CRM systems and offers a unified platform for teams to manage interactions and enhance customer relationships.

📋 Description

• Meticulously test the Popl Dashboard and mobile app to ensure all updates, features, and bug fixes perform flawlessly. • Collaborate closely with product, engineering, and customer success teams to communicate issues and verify fixes. • Provide frontline support to customers, troubleshoot technical issues, and help users get the most out of Popl. • Organize and prioritize feature requests and bug reports to help guide our product roadmap.

🎯 Requirements

• Extreme attention to detail (In your application mention “EATD”) • Self-starter who is enthusiastic and skilled in troubleshooting • General tech support experience with SaaS products • Ability to troubleshoot technological difficulties • Ability to work with our SQL backend (training provided)

🏖️ Benefits

• Competitive salary • Meaningful equity • Full insurance & benefits • Unlimited PTO • $150 monthly wellness credit • Constant daily learning

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