IT Systems Engineer

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Logo of PORCH 💚

PORCH 💚

1 - 10 employees

Founded 2022

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PORCH 💚 is a next-generation insurance company that provides comprehensive software and services to various home service industries. It streamlines interactions for home professionals, utility customers, realtors, and homeowners by offering tools for inspections, moving, mortgage processes, and home maintenance. Through its partnerships, Porch enhances the home buying experience by simplifying service requests, onboarding new customers for warranty and insurance companies, and assisting with home improvement projects.

📋 Description

• Design, deploy, and maintain enterprise IT infrastructure, including servers, endpoint management tools, SaaS applications, and cloud environments (e.g., Azure, DNS solutions). • Lead the planning and execution of technical projects such as system upgrades, migrations, and deployments to ensure minimal disruption and maximum performance. • Proactively monitor and improve system performance, identify bottlenecks, and implement optimizations to enhance reliability and scalability. • Oversee advanced troubleshooting of complex system, network, and application deployments, delivering root-cause analysis and sustainable long-term solutions. • Design and develop intelligent automation and endpoint management solutions using PowerShell and Bash scripts, enhanced by agentic AI platforms including Anthropic Claude. • Integrate REST APIs and third-party services to orchestrate complex workflows, enabling automated data processing, system integrations, and AI-powered decisioning that drive substantial gains in operational efficiency. • Ensure robust security practices, including patch management, vulnerability remediation, and compliance with regulatory standards such as NIST, CIS, SOX, PCI, and ITGC. • Collaborate with IT leadership and stakeholders to define system architecture strategies and align infrastructure with evolving business objectives. • Mentor Systems Administrators and other IT support staff, providing guidance on best practices, advanced technical concepts, and emerging AI-driven methodologies. • Maintain and enhance disaster recovery and business continuity plans, ensuring systems remain resilient and recoverable. • Document system configurations, processes, and procedures, maintaining a comprehensive knowledge base for IT operations. • Lead the evaluation and adoption of emerging technologies to improve system performance and support organizational growth. • Participate in after-hours project work or emergency incident response. • Lead IT-related projects, including cloud migrations, infrastructure scaling, and technology integrations, as assigned. • Perform other IT related duties or projects, as assigned.

🎯 Requirements

• Exceptional problem-solving and analytical skills, with the ability to design and implement complex IT systems. • Bachelor's degree in Computer Science, Information Technology, or a related field, or 8+ years of progressive experience in IT. • Practical knowledge of Azure, Windows, MacOS, and virtualization platforms (e.g., AVD). • Strong scripting and automation skills (PowerShell, Bash) combined with hands-on experience using agentic AI tools such as Microsoft Copilot or Anthropic Claude to create intelligent automations and workloads. • Demonstrated expertise with endpoint management tools, including the development of custom packages and full endpoint lifecycle management (managed apps, policies, compliance, automated provisioning, maintenance, and retirement). • Excellent and fluent communication skills (verbal and written in English), with the ability to convey technical concepts to non-technical stakeholders. • Ability to manage multiple high-priority projects and adapt to rapidly changing environments.

🏖️ Benefits

• Our benefits include medical insurance, accident insurance and retiral benefits • Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity leaves, and weekly wellness events.

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