UX Architect, UX Strategist

🕒 September 18

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

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port-neo - THE CX-AGENCY

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

💼 Consulting

📣 Marketing

🏢 Enterprise

Consulting • Marketing • Enterprise

port-neo - THE CX-AGENCY is a German customer experience (CX) and digital marketing agency with over 20 years of experience. They design data-driven, empathy-led digital concepts, platforms and CX strategies tailored to service and enterprise clients, combining CX management, PX (product experience) work and digital technologies to improve customer journeys and touchpoints. Port-neo operates multiple German offices (Stuttgart, Berlin, Munich, Cologne, Ulm), publishes a CX Lounge talk and blog, and lists clients such as EnBW, Škoda, Allianz and AOK.

📋 Description

• Develop information architectures and build robust structures for complex content and systems • Translate requirements into well-considered wireframes and UX concepts • Model user journeys and flows, identify friction points, and optimize paths from the user’s perspective • Quickly familiarize yourself with unfamiliar subject areas and make complex topics tangible • Advise clients strategically, explain and defend decisions, and develop solution concepts • Facilitate workshops and engage stakeholders • Work closely with UI design, development, and consulting teams • Understand design system logic and consider component logic, hierarchies, naming, and scalability • No visual design, brand or illustration design, or final look and feel

🎯 Requirements

• Approximately 3+ years of experience in UX strategy and concept development, whether in an agency, product, or in-house environment • Confident use of information architecture, wireframing, and journey and flow modeling methods • Proficiency with Figma for wireframing and prototyping, as well as Miro • Strong communication and consulting skills: able to explain and defend decisions both internally and with clients • Excellent German and good English skills • Nice to have: experience in complex B2B, industrial, or specialized application contexts • Nice to have: a basic understanding of frontend capabilities and limitations • Nice to have: experience with accessibility requirements

🏖️ Benefits

• Professional development opportunities tailored to your needs through internal knowledge sharing and a training budget based on your level of responsibility • Fair work-from-home policy and flexible working hours • A supportive work environment with weekly one-on-one check-ins with your manager • JobRad, public transportation ticket, tax-free benefits, or Urban Sports Club membership may be included in your individual benefits package • Team events • Christmas parties • port-neo merchandise

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