Consumer Services Account Director

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Power Digital Marketing

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

👥 B2C

B2B • B2C • Marketing

Power Digital Marketing is a tech-enabled growth marketing firm that operates at the intersection of data, technology, and human intelligence to make profit predictable. The company provides a comprehensive suite of digital marketing services, including strategic consulting, creative campaigns, data intelligence, media planning, and more to ignite every phase of the customer journey. Power Digital Marketing focuses on delivering business impact through transparency, data-driven strategies, and advanced technologies, helping brands achieve sustained growth and competitive advantage in a hyper-competitive market.

📋 Description

• You'll own a portfolio of 4–6 consumer services accounts — home services, education, financial services, hospitality, insurance, or similar lead-gen-driven businesses. • Employ AI technologies to enhance and optimize business processes • Utilize and leverage Power Digital's Nova ecosystem as it relates to your department • Run quarterly Power Circuit reviews — diagnose growth constraints across Business, Audience, Product, Messaging, Channels, and Measurement, with particular focus on lead quality, funnel conversion, and market-level dynamics • Work directly with client sales or operations teams to understand what makes a good lead — and build that definition back into targeting and creative strategy • Own the senior client relationship; QBRs should talk about cost per acquisition, not cost per click • Coordinate paid search, paid social, SEO, local, and creative teams around a single account strategy • Consult on geographic expansion and local market prioritization — many consumer services clients want to scale markets and need a framework for it • Manage retention and expansion; lead renewals; grow MRR • Build multi-threaded relationships with multiple layers of client contacts so no single point of contact departure puts an account at risk • Ensure daily use of our proprietary technology (Iris and nova), Pulse (client performance and sentiment tool) cadence at 100%, and Power Circuit (our proprietary diagnostic system) compliance across managed ADs • Coach analysts and specialists; give direct, specific feedback

🎯 Requirements

• 6+ years in lead gen or consumer services marketing, agency or in-house • Understands lead funnel economics: CPL, lead-to-opportunity rate, cost per acquisition, LTV by lead source • Has worked with clients who have a sales team and knows how to align marketing strategy to what that team can actually close • Comfortable with paid search-heavy media mixes and local campaign structures • Familiar with local SEO, GMB, and review strategy — these matter in home services and similar categories • Understands the difference between lead volume and lead quality, and has experience shifting a client's focus from one to the other • Track record of retaining and growing accounts

🏖️ Benefits

• Base salary + commission opportunities • Prepaid Medicine Plan • 15 paid vacation days (PTO) per year • Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors • Fully flex work environment: full-remote, in-office, or hybrid • A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck • Employee Assistance Program (EAP) • 17 observed Colombian national holidays + 2 mental health recharge days per year • Legal benefits like Prima, Cesantias • Paid Social Security • Unlimited opportunities for growth & leadership within a rapidly growing firm • Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s) • Quarterly awards including prize money and recognition for outstanding performance • Opportunities to be involved in company DEI initiatives