Director of Revenue Operations

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🕒 April 25

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Logo of Practice EHR

Practice EHR

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Healthcare Insurance • SaaS • Artificial Intelligence

Practice EHR is a comprehensive electronic health record (EHR) software solution designed specifically for medical professionals. It offers an array of features that streamline practice management, including scheduling, e-prescribing, billing, and reporting. With a user-friendly interface and cloud-based accessibility, Practice EHR allows healthcare providers to focus more on patient care and less on administrative tasks, making it suitable for practices of any specialty and size.

📋 Description

• Own the integrated GTM plan, quota models, and annual budgeting process in close partnership with the VP, Finance • Build and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR • Deliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2–3x current ARR • Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap • Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines • Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability • Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards • Stand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes • Drive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year • Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization • Roll out self-serve dashboards across GTM functions, targeting >80% weekly active usage by GTM leaders • Define OKRs, reporting cadences, and playbooks so Growth, Marketing, and CX operate from a single source of truth

🎯 Requirements

• 5–8+ years in Revenue Operations at high-growth SaaS companies operating between $30–100M ARR, or demonstrable experience scaling revenue through that stage • Mastery of modern GTM stacks: HubSpot or SFDC, marketing-automation, product-led analytics, BI, CPQ, and subscription billing • Proven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages • Experience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons) • Strong communication and collaboration skills, with a bias for clarity and action • Analytical, curious, and adaptable—you seek solutions, not perfection • Comfortable operating in a fast-moving, remote, growth-stage environment

🏖️ Benefits

• Comprehensive health and dental benefits from day 1 • Unlimited vacation, built on trust, clear expectations, and real support for taking time off • Company RRSP program with employer-matched contributions • $750 annual Health & Wellness Allowance • $1,000 annual Learning & Development Allowance to support your growth • $500 annual Home Office Allowance to set up a productive remote workspace • Sprout Family: personalized support for family-building and fertility journeys • Inkblot: confidential, digital mental health support from licensed professionals • Company-wide holiday closure in December • Regular virtual company-wide events, lunches, and team socials to stay connected

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