Account Manager

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🔥 4 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Precision Diagnostics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🏥 Healthcare

🧬 Biotechnology

☁️ SaaS

Healthcare • Biotechnology • SaaS

Precision Diagnostics is a healthcare diagnostics and health‑tech company that operates clinical laboratory services and develops software solutions to improve patient identification, testing accuracy, workflow, and medication safety. Their offerings include VerifID, a DNA-based urine specimen authentication tool to verify patient identity; NextGen, a research‑grade LC‑MS/MS toxicology testing service that raises cutoff levels to reduce false negatives; UpNEXT, a virtual waiting room for in-person and telehealth appointments to streamline check‑in and reduce wait times; and a DDI (drug‑drug interaction) platform that integrates Elsevier’s Gold Standard drug database to help providers avoid adverse medication interactions. The company is headquartered in San Diego, CA, with a laboratory location in Dartmouth, MA.

📋 Description

• Defect Prevention & Workflow Optimization: Identify and address potential pre-analytical and post-analytical defects that may impact claim processing, ensuring accuracy from order entry through final reporting. • Claims & Revenue Management: Increase time-to-payment and improve claim acceptance rates by developing a deep understanding of customer workflows and payer requirements. • Provider Education & Support: Educate healthcare providers on payers' evolving documentation and testing requirements to enhance compliance and minimize rework. • Collaboration & Continuous Improvement: Work cross-functionally with internal teams, including compliance, and healthcare operations, to continuously improve processes that impact claim outcomes.

🎯 Requirements

• Bachelor’s degree required; in lieu of a degree, a minimum of three (3) years of relevant prior sales experience may be substituted. • 1-3 years of sales experience in the toxicology, pharmaceutical, or healthcare industry preferred. • Strong customer service skills required. • You will be required to travel within your territory by car; therefore, you must hold a current driver’s license and carry auto insurance covering your vehicle. • Excellent communication and relationship-building skills to effectively engage with healthcare providers and internal stakeholders. • Detail-oriented with strong problem-solving skills to proactively address claim-related issues. • Understanding the full cycle sales process is key. • Must be able to successfully manage and service multiple accounts. • Excellent problem-solving, time management, and work prioritization skills. • Requires proficient negotiation skills and tactics, both written and verbal. • Self-starter with experience handling a high work volume. • Ability to establish and maintain positive relationships with internal and external customers and be a team player.

🏖️ Benefits

• Health insurance • Paid time off • Remote work options