Business Development & Customer Success Manager

🕒 March 24

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Logo of Premier Inc.

Premier Inc.

1001 - 5000 employees

Founded 1996

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

Healthcare Insurance • Consulting • Artificial Intelligence

Premier Inc. is a leading healthcare improvement organization that focuses on revolutionizing the healthcare industry through innovative solutions. They offer a wide range of services including group purchasing, technology, consulting, advocacy, and solutions for supply chain, quality improvement, pharmacy, and population health. Premier Inc. leverages data analytics, applied sciences, and artificial intelligence to drive decisions and generate real-world outcomes. Their mission is to transform healthcare and maximize value-based care, aiming to improve quality, safety, and better manage costs in health systems. The company's collaborative approach and partnership with healthcare providers enable them to deliver measurable results and influence healthcare policies.

📋 Description

• Drive territory growth by recruiting new members through a consultative, solutions-oriented sales approach. • Own and expand relationships with existing members, identifying opportunities to increase contracted spend participation and broaden engagement across new categories and service lines. • Serve as the primary relationship manager for executive-level stakeholders (C-suite, VP, and Director-level leaders), building trusted partnerships that influence long-term strategy and value realization. • Deliver measurable value by aligning Premier’s solutions to client business priorities, financial objectives, and operational challenges. • Lead executive business reviews and strategic account planning sessions to ensure sustained satisfaction, retention, and growth. • Proactively manage client performance, mitigate risk, and strengthen long-term partnerships through disciplined, consultative account management.

🎯 Requirements

• 5 or more years of applicable experience • High School Diploma or GED (Required) • Solution Selling: Working backwards from customer challenges to align Premier solutions • Proven Sales Success: A track record of exceeding sales goals by both driving new business growth as well as penetration within existing members • Results-Driven Mindset: A proactive, competitive attitude with a strong desire to succeed. • CRM Proficiency: Experience using CRM systems to manage pipelines, track leads, and report results. • Analytical Skills: Ability to analyze data, identify trends, and translate insights into actionable strategies. • Executive level presentation: Ability to conduct high-level meeting for groups of C-suite board members • Relationship Builder: Strong communication and presentation skills, with experience initiating contact and conducting sales calls. • Industry Knowledge: Familiarity with Group Purchasing Organizations (GPOs), senior living establishments, food and/or medical-surgical distribution, and supply chain is strongly preferred. Preferred office location will include living within the specific market being serviced • GPO account management and sales. • Food service distribution or medical-surgical distribution. • Procurement or operations experience in the senior living, healthcare, and/or behavioral health industry.

🏖️ Benefits

• Health, dental, vision, life and disability insurance • 401k retirement program • Paid time off • Participation in Premier’s employee incentive plans • Tuition reimbursement and professional development opportunities

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