Senior Engineer, Collaboration

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Presidio

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Private equity on 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.

📋 Description

• Lead end-to-end solution delivery, including complex architecture, design, configuration, testing, and documentation • Collaborate with customers to define functional and technical designs • Lead customer design sessions, effectively setting expectations, understanding business requirements, and representing Presidio with professionalism and technical expertise • Develop and deploy dial plans, call routing, high availability and redundancy features, and QoS designs • Solid understanding of E911 solutions (e.g., RedSky) • Design and implement Cisco Unified Communications Manager, Unity Connection, Expressway, SBC, and UCCX (including scripting) • Deliver enterprise voice and video solutions using Cisco, WebEx Calling MT/DI, Microsoft Teams Calling, and Zoom Collaboration platforms • Document technical solutions including “as-built” documentation, Visio diagrams, and test plans • Apply automation and scripting capabilities to streamline project tasks and improve overall deployment efficiency where applicable • Provide knowledge transfer and admin training to customers • Partner with project managers and team members to deliver successful outcomes • Act as a trusted advisor for customers, recommending improvements and identifying business opportunities • Maintain a strong understanding of Network Infrastructure and Security technologies to effectively troubleshoot and support all components of the collaboration environment • Stay current with emerging technologies and best practices in collaboration and contact center platforms

🎯 Requirements

• 8+ years of experience in designing, implementing, and supporting Cisco Collaboration technologies • Deep hands-on experience with: • o Cisco Unified Communications Manager (CUCM) • o Cisco Unity Connection • o Cisco Expressway & SBC • o Cisco UCCX (including scripting and design) • o Cisco Emergency Responder • o Cisco WebEx Calling MT/DI • o Microsoft Teams Calling • o Zoom Collaboration Solutions • o Gateways (MGCP, SIP, PRI, FXO, FXS) • o Quality of Service (QoS) on routers/switches • Experience integrating third-party collaboration tools (faxing, call recording, paging, etc.) • Proficiency in server virtualization and cloud collaboration platforms • Strong communication, presentation, and customer-facing skills • Ability to lead projects independently and mentor junior engineers.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities