Product Specialist

🕒 July 28

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🪄 Product Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PriceLabs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏨 Hospitality

✈️ Travel

☁️ SaaS

💰 $30M Series A on 2022-08

Hospitality • Travel • SaaS

<PriceLabs> is a cloud-based platform that provides link management, URL shortening, QR code generation, mobile-friendly landing pages, analytics, and integrations. It enables businesses to create branded short links and dynamic QR codes, track clicks and scans with advanced analytics and UTM campaigns, and build no-code landing pages and digital business cards. The platform offers APIs and extensive integrations for developers and teams, serving small businesses to enterprises across retail, hospitality, media, healthcare, finance, and more.

📋 Description

• Taking ownership of customer issues reported and seeing problems through to resolution • Conducting product walkthroughs and providing resolutions to customers' queries • Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues • Provide prompt and accurate feedback to customers • Ensure proper recording and closure of all issues • Answering questions over email, phone calls, & live video calls • Finding ways to go above & beyond to help customers

🎯 Requirements

• Maximum of two years of experience in any relevant role or field • Math score of 85% and above in your 10th grade • Previous experience at a start-up or in a customer support role • Strong analytical background • Experience with Databases (including SQL queries) • Experience with Microsoft Excel and PowerPoint • Experience working with Zohodesk or other support/service software

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities