PrimeBase
SaaS • Enterprise • B2B
PrimeBase is a software development company that builds and delivers web and mobile products and custom software solutions for global customers. The firm emphasizes state-of-the-art technology, expert analysis, and an experienced team to create scalable, evolving products and services. PrimeBase presents itself as a talent-driven organization focused on helping businesses reach their potential through software.
Live Support Specialist
Job not on LinkedIn
November 15
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇹🇷 Turkish Required
PrimeBase
SaaS • Enterprise • B2B
PrimeBase is a software development company that builds and delivers web and mobile products and custom software solutions for global customers. The firm emphasizes state-of-the-art technology, expert analysis, and an experienced team to create scalable, evolving products and services. PrimeBase presents itself as a talent-driven organization focused on helping businesses reach their potential through software.
📋 Description
• Provide support for customers via chat and email • Resolve customer inquiries and provide solutions • Collaborate with team members to improve processes • Maintain customer records and follow up on inquiries
🎯 Requirements
• Minimum 2 years of experience in customer support • Native-level proficiency in Turkish • Preferably experienced in sales and customer relationship management • Strong focus on solving customer issues • Knowledge of pre- and post-sales processes • Able to work in shifts (8 hours per day, 5 days a week) within our 24/7 live support line • Minimum high school graduate (for male candidates, military service must be completed) • Excellent written communication and persuasion skills • Motivated to build a career in customer support and eager to grow • Open to learning and continuous development • Dynamic, determined, and enjoys communication • Strong work discipline • Proficient in MS Office programs
🏖️ Benefits
• Suitable for remote (home office) work • Owns a computer and has a fast internet connection
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