Engineering Manager

🕒 May 20

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Primer

51 - 200 employees

💳 Fintech

Fintech • Payments

Primer is a company that offers a unified payment infrastructure, enabling businesses to streamline and optimize their payment processes. With its advanced technology, Primer provides solutions for managing payments, boosting conversion, enhancing payment success rates, and creating seamless checkout experiences. The platform is designed to give businesses the flexibility to integrate and customize their payment stack easily, connect with multiple payment services, and deploy fraud prevention tools. Primer aims to accelerate global growth for companies by simplifying payment operations, reducing fraud, and enhancing customer experiences.

📋 Description

• Lead a team of engineers owning a defined area of software architecture, taking responsibility for delivery, quality, and technical direction • Run an effective development process: sprint health, delivery cadence, incident response, postmortems, and a sustainable on-call rotation that doesn't burn people out • Grow the engineers on your team through regular feedback, performance conversations, and stretch assignments that actually move people forward • Work closely with product to scope initiatives, identify risks, and prioritise deliverables, giving clear heads-up when capacity is constrained • Stay close enough to your team's technical work to ask the right questions, spot risks early, and contribute meaningfully to design discussions without becoming a bottleneck • Define the right metrics for your team's systems, use them to explain performance, catch variance, and drive improvements before they become incidents • Handle the difficult conversations, whether that's performance issues, interpersonal friction, or delivery risk, before they become problems that need escalating

🎯 Requirements

• A background as a software engineer, with hands-on experience building and shipping production systems. This is a hard requirement. • Experience managing a team of engineers, with a track record of building effective development processes and growing individual contributors • Technically credible enough to evaluate design decisions, challenge assumptions, and be taken seriously by strong engineers, without needing to be the most technical person in the room • Comfortable with operational ownership: on-call culture, incident management, postmortems, and the unglamorous work of keeping systems healthy • Clear, direct communication with stakeholders and leadership, including knowing when and how to escalate and when not to • Able to operate with meaningful autonomy: you don't need a playbook for every situation, but you know when to ask for one • Nice to have: Experience in fintech, payments, or a similarly regulated and high-stakes technical domain • Nice to have: Familiarity with distributed systems and the trade-offs that come with high-throughput, high-availability infrastructure

🏖️ Benefits

• We are fully remote and globally distributed; and have been since day one • Competitive share options • Uncapped holiday, with 25 days minimum to be taken • Co-working space access • Workations & Company Retreat • The best equipment for your role • £500 towards your home office setup • Generous learning budget • Private Medical Insurance • A broad set of additional perks and benefits (*depending on location)*

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