Prime System Solutions
51 - 200 employees
Founded 2023
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.
Customer Account Manager
🔥 11 minutes ago
Where this job comes from
Posted on Prime System Solutions's careers page, not through a job board
First seen by Remote Rocketship 11 minutes ago
Prime System Solutions
51 - 200 employees
Founded 2023
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.
📋 Description
• Managing and developing relationships with an existing portfolio of customers. • Handling quotations, pricing, contract changes and renewals. • Driving customer retention and identifying opportunities for account growth. • Leading regular customer reviews and following up on agreed actions. • Staying close to customer needs, identifying potential risks and addressing concerns early. • Working alongside technical and service delivery teams to ensure customers receive the right support. • Identifying additional services and opportunities within existing accounts.
🎯 Requirements
• Experience in account management, customer success or a similar commercial role. • Confidence handling pricing, quotations and renewal conversations. • Strong communication and relationship-building skills. • Excellent organisation and the ability to manage multiple customer accounts. • A proactive approach and a genuine sense of ownership. • Comfortable working alongside technical teams in an IT services environmen
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